Privacy Policy

1. Introduction

f8beta2 ("f8beta2", "we", "us" or "our") operates the website at https://f8beta2.cam (the "Platform"), an English-language information resource covering sports betting, live casino guidance, payment methods and responsible gambling — designed for adult users in Malaysia.

This Privacy Policy describes how we collect, use, store, disclose and otherwise process personal data in connection with your use of the Platform. It applies to all visitors, registered users and individuals who communicate with us by any means, including via email to [email protected].

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.

2. Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

3. Data We Collect

3.1 Information You Provide Directly

When you register for an account, complete KYC, make a transaction or contact support, you may provide:

• Full legal name and date of birth;
• Residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya or Shah Alam);
• Email address and account password (stored in hashed form only);
• Identity documents such as a Malaysian MyKad or passport;
• Proof of address documents dated within three months;
• Payment method details, including bank account numbers associated with Maybank, CIMB, Public Bank or Hong Leong, or registered e-wallet identifiers for Touch 'n Go eWallet, Boost or GrabPay; and
• Communications sent to support, including the content and timestamp of each message.

3.2 Information Collected Automatically

When you access the Platform, certain technical data is collected automatically, including:

• IP address and approximate geolocation;
• Browser type, version and language settings;
• Device type, operating system and screen resolution;
• Pages visited, time spent and clickstream data;
• Referring website or search query that brought you to the Platform; and
• Session identifiers and cookie data (see Section 9).

3.3 Transaction Data

All deposit and withdrawal transactions are logged, including the payment method used, the amount in MYR, the timestamp and the processing status. This data is retained as required by anti-money laundering obligations and for dispute resolution.

4. How We Process Your Data

f8beta2 uses personal data for the following purposes:

5. Legal Basis for Processing

f8beta2 processes Personal Data on one or more of the following grounds, depending on the specific purpose:

• Contractual necessity: Processing required to deliver the services described in the Terms and Conditions, including account administration and payment facilitation.
• Legal obligation: Processing necessary to comply with applicable law, including anti-money laundering requirements, KYC obligations and financial record-keeping mandates.
• Legitimate interests: Processing carried out in f8beta2's legitimate interests — such as fraud prevention, platform security and analytics — where those interests are not overridden by your rights and interests.
• Consent: Processing for purposes such as direct marketing, where you have provided clear and specific consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

f8beta2 does not sell, rent or trade your personal data to third parties for their own commercial purposes. We may share limited personal information in the following circumstances:

6.1 Payment Service Providers

To process MYR transactions, we share necessary payment and identity information with licensed payment processors including those operating DuitNow, FPX and the major Malaysian bank portals (Maybank, CIMB, Public Bank, Hong Leong), as well as e-wallet providers (Touch 'n Go eWallet, Boost, GrabPay). These processors are contractually bound to handle your data securely and only for the stated transaction purpose.

6.2 Identity Verification Partners

KYC document review may be conducted by a third-party verification provider engaged under a formal data processing agreement. Document data shared with such providers is used solely for identity and age confirmation and is not retained beyond the period required for the verification outcome.

6.3 Regulatory and Legal Requirements

We may disclose personal data to competent authorities, law enforcement agencies or courts in Malaysia or other applicable jurisdictions where required by valid legal process, court order or applicable regulation, or where disclosure is necessary to protect the rights, property or safety of f8beta2, its users or the public.

6.4 Business Continuity

In the event of a merger, acquisition, restructuring or sale of f8beta2, personal data held by f8beta2 may be transferred to the successor entity, subject to the same or equivalent privacy protections as described in this Policy. Affected users will be notified in advance.

7. Data Retention

f8beta2 retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention guidelines apply:

• Active account data: Retained for the duration of the account relationship and for a period of five years thereafter, to meet anti-money laundering record-keeping obligations.
• KYC documents: Retained for a minimum of five years from the date of verification or from the date of account closure, whichever is later.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Support correspondence: Retained for two years from the date of resolution of the relevant query or complaint.
• Technical and analytics data: Retained in anonymised or aggregated form for up to 24 months; raw session logs are deleted after 90 days.
• Marketing preference data: Retained until you withdraw consent or request deletion, whichever occurs first.

When the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be attributed to an identified individual.

8. Data Security

f8beta2 implements technical and organisational security measures designed to protect your Personal Data against accidental loss, unauthorised access, disclosure, alteration or destruction. Measures in place include:

• Transport Layer Security (TLS) encryption for all data transmitted between your browser and the Platform;
• Encryption at rest for sensitive data fields including identity document references and payment identifiers;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular internal and third-party security assessments of the Platform infrastructure;
• Incident response procedures to detect, contain and report data security breaches in accordance with applicable requirements; and
• Password storage using one-way hashing algorithms — f8beta2 does not retain readable versions of your password.

9. Cookies and Tracking Technologies

f8beta2 uses cookies and similar technologies (such as web beacons and local storage) to operate the Platform, analyse usage and — where you have consented — deliver relevant content. Cookies are small data files stored on your device by your browser.

You can control cookie behaviour through your browser settings. Most browsers allow you to view, block or delete cookies. Note that disabling essential cookies may prevent parts of the Platform from functioning correctly. For detailed browser-specific instructions, refer to your browser's help documentation.

10. Your Rights

Subject to applicable law, you hold the following rights in relation to Personal Data processed by f8beta2. To exercise any right, submit a written request to [email protected] from the email address registered to your account. We will respond within 30 calendar days.

• Right of Access: Request a copy of the personal data f8beta2 holds about you and information about how it is used.
• Right to Rectification: Request correction of inaccurate or incomplete personal data without undue delay.
• Right to Erasure: Request deletion of personal data where it is no longer necessary for the purpose collected, subject to overriding legal retention obligations.
• Right to Restrict Processing: Request that processing be limited to storage only while accuracy is contested or a legal claim is being assessed.
• Right to Data Portability: Receive personal data you have provided in a structured, machine-readable format for transfer to another service where technically feasible.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes, with effect from the date of objection.
• Right to Withdraw Consent: Withdraw consent for marketing communications or other consent-based processing at any time, without affecting lawfulness of prior processing.
• Right to Lodge a Complaint: Raise a concern with a competent supervisory authority in your jurisdiction if you believe processing infringes applicable data protection law.

11. Minors and Age Restriction

The f8beta2 Platform is intended exclusively for adults aged 21 years and above. We do not knowingly collect, process or retain Personal Data belonging to individuals under the age of 21. The 21-plus minimum applies regardless of the gambling age threshold in any other jurisdiction.

If we become aware that an account has been registered by, or that personal data has been submitted by, an individual under 21, we will immediately close the account, freeze any associated balance pending compliance review, and delete the data to the extent permitted by applicable law.

If you believe that a minor has registered an account using false information, please report it to us at [email protected] so that we can take prompt action. We recommend that parents and guardians use device-level parental control tools to restrict access to gambling-related websites on shared devices.

12. International Data Transfers

f8beta2 primarily processes personal data within Malaysia and through processors operating within the region. Where personal data is transferred to a Processor located outside Malaysia, f8beta2 ensures that appropriate safeguards are in place, which may include:

• Standard contractual clauses approved by a competent data protection authority;
• Binding corporate rules where the Processor is part of a corporate group with group-wide data protection policies; or
• Any other transfer mechanism recognised as appropriate under applicable Malaysian personal data protection law.

You may request further information about the safeguards applied to any specific international transfer by contacting us at the address in Section 14.

13. Changes to This Privacy Policy

f8beta2 may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements or applicable law. The "Last updated" date at the top of this page indicates when the most recent revision was made.

Material changes — those that significantly affect your rights or the way we use your data — will be notified to registered users by a notice displayed on the Platform or by email to the address on file, with a minimum notice period before the revised Policy takes effect.

Minor corrections, clarifications or changes required by law may be applied immediately. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or to the personal data f8beta2 holds about you, please contact our support team using the details below. All privacy-related correspondence is handled in English.

Data enquiries email: [email protected]

Please include your full name, registered email address and a concise description of your request or concern. We aim to respond to all privacy enquiries within 30 calendar days. Complex requests involving large volumes of data or multiple rights claims may take up to 60 days, in which case we will notify you of the extended timeline.